About Us   Frequently Asked Questions (FAQ) on Domain Name Registration.
 
The following are the common questions asked about our Domain Name Registration. If your question is related to our Webhosting Plans visit our FAQ page on Webhosting. If you cannot find an answer to your question about our services contact our Sales Department at sales@1stglobalserver.com or if you have a technical question or a technical support issue contact our Support Department at support@1stglobalserver.com.
 
 
The FAQ page is continuously revised. If your questions cannot be answered in these pages please contact our Sales Department at sales@1stglobalserver.com.
 
 
 
 
General Frequently Asked Questions: 
 
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Q) Where Can I learn about IP and Protocals? Why can't I have my own IP address? Why do I have to share IP address on basic webhosting plans?
 
 
Q) What is a Domain Name? What does it mean to register a Domain Name? How does this all Work?

Q) The Domain Name I like is taken and I own the trademark. What do I do?
 
 
Q) Can I transfer my existing Domain to First Global Server?
A) Yes, as long as your domain has not expired. Contact sales@1stglobalserver.com to arrange for this.
 
Q) I forgot my domain name's password. How do I access my Domain Name?
A) Fortunately we are one of few Registrar RSPs who can help you with this. The process is long, but possible. Contact support@1stglobalserver.com to start the process.
 
Q) How long does it take for you to register my domain?
A) We have the capability to immediately register a domain. However to do this we must first receive your payment, as registered domains are non-refundable.
 
Q) I made an error on the spelling of my domain name. Can I change this?
A) Unfortunately not. Once a domain name has been registered, the registration cannot be reversed. Please make sure you are selecting a correct name for your domain.  
 
Q) My current ISP has its own name in the contact field of the domain. How do I get control of this domain?
A) This is a manipulative method used by many ISPs to control customer's domains. If an ISP is registering a domain for you they MUST include your name in this field for you to be the legal owner of the domain name. Beware of such hosting companies. Contact them today and demand that the name be changed to your name.
 
Q) What is First Global Server's policy regarding ownership of domains?
A) We provide a control panel for you to change your domain information at anytime. You may transfer your domain name to any other Registrar at anytime, as long as your domain name has been fully paid for.
 


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